I booked and paid for the accommodation in advance, only to be told upon arrival that the guest house was fully booked because they had not closed the rooms on their system; this was especially painful as I had travelled from Mpumalanga to attend a funeral, was left stranded, and had to secure last‑minute accommodation that cost much more, causing unnecessary stress, frustration and extra expenses during an already difficult time; the guest house should take responsibility for ensuring bookings are properly managed and honoured, and I would not recommend this experience to anyone, though I did receive a refund.
Ntswaki3 weeks ago