I loved the hotel's location
Distilled by Parley from the 25 most recent of 381 verified guest reviews
32 m² · 1 king bed · Sleeps 2
It has an accessible bath tub.
Beds 9/10 · 47 guests mention them
52 m² · 1 extra-large double bed · Sleeps 2
It has a balcony — and a city view.
Beds 9.1/10 · 49 guests mention them
2 full beds
It has two double beds — and a city view.
Beds 9/10 · 47 guests mention them
52 m² · 1 extra-large double bed
It has a balcony — and a city view.
Beds 9.1/10 · 49 guests mention them
1 king bed and 1 sofa bed · Suite
It has a sofa — and a city view.
Beds 9/10 · 47 guests mention them
46 m² · 1 sofa bed
It has a refrigerator — and a city view.
Beds 9.1/10 · 49 guests mention them
1 king bed
It has a balcony — and a city view.
Beds 9/10 · 47 guests mention them
1 full bed
It has a terrace — and a city view.
Beds 9/10 · 47 guests mention them
2 full beds
The Premier Room with Two Double Beds and Hollywood Hills View has a view of the Hollywood Hills. This room features two double beds and has air conditioning, heating, and a flat-screen TV with cable and pay-per-view channels. The bathroom is equipped with a bathrobe, free toiletries, and a hairdryer. The room also includes a desk, ironing facilities, laptop safe, alarm clock, radio, refrigerator, and internet facilities, and can be equipped with a wake-up service and telephone.
Beds 9/10 · 47 guests mention them
1 full bed
The Premier Room with Hollywood Hills View has a view of the Hollywood Hills. The room features a flat-screen TV with cable and pay-per-view channels, as well as internet facilities, a telephone, and a video. The bathroom is equipped with a hairdryer, free toiletries, and a bathrobe, and the room has heating, air conditioning, a refrigerator, and a safety deposit box. One bed is provided in the room.
Beds 9/10 · 47 guests mention them
1 king bed
It has a balcony — and a city view.
Beds 9/10 · 47 guests mention them
100 m² · Sleeps 4
The suite contains a single bed that accommodates up to four guests. A private bathroom is equipped with a shower, hairdryer, free toiletries, slippers and bathrobes. Climate control includes air‑conditioning and heating, and a safe deposit box is provided. Entertainment features a flat‑screen TV with cable channels.
“DEVASTANTE”
Nothing. The facility is under renovation and should be closed during this period.
“Ok, but would not stay again until hotel is updated & construction complete”
Room was clean, good size and nicely laid out, Bathroom was clean and breakfast selection was good. Could have provided a notice that hotel was under renovation as construction noise was loud and started early in the morning. To use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip. Restaurant always felt damp in the morning due to humidity, hotel overall feels outdated and breakfast was not great for the price. Much better off going next door to the Waldorf Astoria for breakfast, ambience, service and food was far better and not too much of a price increase
“Dont book by using booking. Both of them are not issuing any invoice”
The only issue was ongoing construction.
FORMAL COMPLAINT 15 August 2026 Customer Service and Complaints Department B.V. Herengracht 597 1017 CE Amsterdam, The Netherlands Subject: Formal complaint and request for intervention and refund - reservation 5034406313 Dear Sir or Madam, I am submitting a formal complaint concerning accommodation booked at The Beverly Hilton for 4 to 10 August 2026. The listing and booking process did not provide adequate notice that a central advertised amenity was unavailable or that extensive renovation activity would materially affect the stay. We relied on the information presented when committing to a booking costing US$16,499.78. Reservation details Reservation confirmation no. 5034406313 Property The Beverly Hilton, Beverly Hills, California Stay 4-10 August 2026 (six nights) Party 11 guests: 7 adults and 4 children Rooms 4 rooms: 1 Premier Room with Terrace and 3 Junior Suites Total price US$16,499.78 (approximately NIS 48,752) Grounds of complaint - The swimming pool was unavailable throughout our stay. We were not informed of the closure before arrival, despite travelling with young children and selecting a full-service luxury hotel. - Extensive renovation work was taking place at the hotel. From early morning, numerous workers were operating in and around the parts of the building where our rooms were located. This caused substantial noise, disturbance and loss of privacy. No meaningful advance disclosure was made. - We are Sabbath-observant and therefore do not use elevators on Shabbat. On Saturday, access to the stairs was blocked because of an event held at the hotel. Staff prevented us from using the staircase for close to an hour while we were accompanied by young children. Our explanation and requests were not handled with appropriate care or urgency. - These were not minor inconveniences
“Excelente estadía”
The room was spacious, the bed and pillows were very comfortable, and complimentary water was provided. The staff were very helpful and eager to assist. Nothing negative.
“DEVASTANTE”
Nothing. The facility is under renovation and should be closed during this period.
FORMAL COMPLAINT 15 August 2026 Customer Service and Complaints Department B.V. Herengracht 597 1017 CE Amsterdam, The Netherlands Subject: Formal complaint and request for intervention and refund - reservation 5034406313 Dear Sir or Madam, I am submitting a formal complaint concerning accommodation booked at The Beverly Hilton for 4 to 10 August 2026. The listing and booking process did not provide adequate notice that a central advertised amenity was unavailable or that extensive renovation activity would materially affect the stay. We relied on the information presented when committing to a booking costing US$16,499.78. Reservation details Reservation confirmation no. 5034406313 Property The Beverly Hilton, Beverly Hills, California Stay 4-10 August 2026 (six nights) Party 11 guests: 7 adults and 4 children Rooms 4 rooms: 1 Premier Room with Terrace and 3 Junior Suites Total price US$16,499.78 (approximately NIS 48,752) Grounds of complaint - The swimming pool was unavailable throughout our stay. We were not informed of the closure before arrival, despite travelling with young children and selecting a full-service luxury hotel. - Extensive renovation work was taking place at the hotel. From early morning, numerous workers were operating in and around the parts of the building where our rooms were located. This caused substantial noise, disturbance and loss of privacy. No meaningful advance disclosure was made. - We are Sabbath-observant and therefore do not use elevators on Shabbat. On Saturday, access to the stairs was blocked because of an event held at the hotel. Staff prevented us from using the staircase for close to an hour while we were accompanied by young children. Our explanation and requests were not handled with appropriate care or urgency. - These were not minor inconveniences
“Ok, but would not stay again until hotel is updated & construction complete”
Room was clean, good size and nicely laid out, Bathroom was clean and breakfast selection was good. Could have provided a notice that hotel was under renovation as construction noise was loud and started early in the morning. To use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip. Restaurant always felt damp in the morning due to humidity, hotel overall feels outdated and breakfast was not great for the price. Much better off going next door to the Waldorf Astoria for breakfast, ambience, service and food was far better and not too much of a price increase
“Excelente estadía”
The room was spacious, the bed and pillows were very comfortable, and complimentary water was provided. The staff were very helpful and eager to assist. Nothing negative.
“Dont book by using booking. Both of them are not issuing any invoice”
The only issue was ongoing construction.
