“Good, but the food was terrible.”
The beach, the amenities and the cleanliness were all solid. The buffet, however, was awful – the pizzas were from the previous day.
MargaritaA week ago
Just a moment…
★★★★★·Cozumel·8.2
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or just type it — “around the 20th, three nights”
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The Occidental Cozumel - All Inclusive, located on Cozumel's beach in San Miguel de Cozumel, features 3 outdoor pools, a hot tub, and gym. Elegant rooms offer private balconies, satellite TV, and 24-hour room service. Amenities include 7 restaurants, snorkeling, kayak tours, tennis, pickleball, a nightclub, and evening entertainment. Royal Level Luxury offers exclusive whirlpool tubs, private whirlpools, and à la carte dining.
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How guests rate the property, aspect by aspect.
The beach, the amenities and the cleanliness were all solid. The buffet, however, was awful – the pizzas were from the previous day.
Margarita·A week ago
The facilities and the cleanliness were good. The food, however, had very little variety on the buffet and low quality; the same stews were served every day.
Fernando·2 weeks ago
The beach and pool area were great. The entertainment, though, could use a lot of improvement.
Crystal·2 weeks ago
The hotel’s facilities exceeded my expectations, the beach looked beautiful from the hotel, and the pools were large. The staff were extremely friendly and attentive. The buffet food variety could improve – it’s not bad but very limited. The specialty restaurants are comprehensive yet limited. There are no restrooms near the adult pool, so you have to walk back to your room.
Karina·2 weeks ago
Everything was comfortable and the place was very pretty. They switched my room, and it was annoying because we had to wait for hours without a room. The food could improve. The staff are friendly but the receptionists lack training.
Pablo·2 weeks ago