We were turned away at check‑in because the hotel said a 1‑year‑old counts as an individual and must be added to the booking; we had been traveling for two weeks in Turkey and no other place asked for that. We didn’t request a crib or anything extra since the child sleeps between the parents. They insisted we couldn’t have 2 adults and 1 child in one room, so we booked two rooms for 3 adults and 2 kids, yet they refuse to refund us.
Bhoomi2 weeks ago