The staff were really friendly and welcoming
The location was spot on
The pools were really nice
This place is awesome for families
Distilled by Parley from the 100 most recent of 4,305 verified guest reviews
Every room includes Air conditioning, Private bathroom, Free WiFi, Balcony, Tea/Coffee maker, Wardrobe or closet, Satellite channels, Heating, and 11 more
28 m² · 2 single beds and 1 sofa bed · Sleeps 3
The triple room features a spacious layout, air conditioning, and free WiFi. A private bathroom and balcony with views are standout features. The room accommodates three guests with one sofa bed and two additional beds, offering exceptional comfort.
44 m² · 2 single beds and 1 sofa bed · Sleeps 3 · Suite
Seating Area — in this room only.
26 m² · 1 double bed · Sleeps 3
It has a tea and coffee maker — the room has a balcony.
35 m² · 4 single beds · Sleeps 4
Sleeps 4 — the only room that does.
“No apto para alergias e intolerancias y poca resolución en las reclamaciones”
The staff were very friendly. The biggest issue was the all‑inclusive plan, which was a nightmare for anyone with allergies or intolerances – my partner is allergic to nuts and intolerant to gluten and lactose, and in five days only one meal was acceptable after we filed an official complaint because the breakfast, lunch and dinner were poorly organized. On arrival we were given a room with a sagging left side of the bed, then moved to a lower‑floor room that was damp and smelled strongly (photos attached), and finally after about four hours we got a decent room. In short, instead of enjoying the five days we spent a lot of time dealing with room changes and struggling to eat.
“No volvería al Riu Chiclana”
The entertainment parties were spectacular, but there are no elevators, the food is disappointing for the price you pay, the distances are huge, and the beach access always requires stairs.
“Atención mejoras”
The animation staff were good. But room cleaning was poor; the cleaning crew didn't respect we were on vacation and started making noise early in the hallway; the sofa bed was dirty and dusty; the plastic glasses were always wet and it was unclear if they were clean or not.
I liked everything.
A lot of people made it very noisy. Difficulty accessing the beach (78 steps).
“No apto para alergias e intolerancias y poca resolución en las reclamaciones”
The staff were very friendly. The biggest issue was the all‑inclusive plan, which was a nightmare for anyone with allergies or intolerances – my partner is allergic to nuts and intolerant to gluten and lactose, and in five days only one meal was acceptable after we filed an official complaint because the breakfast, lunch and dinner were poorly organized. On arrival we were given a room with a sagging left side of the bed, then moved to a lower‑floor room that was damp and smelled strongly (photos attached), and finally after about four hours we got a decent room. In short, instead of enjoying the five days we spent a lot of time dealing with room changes and struggling to eat.
I liked everything.
“No volvería al Riu Chiclana”
The entertainment parties were spectacular, but there are no elevators, the food is disappointing for the price you pay, the distances are huge, and the beach access always requires stairs.
A lot of people made it very noisy. Difficulty accessing the beach (78 steps).
“Atención mejoras”
The animation staff were good. But room cleaning was poor; the cleaning crew didn't respect we were on vacation and started making noise early in the hallway; the sofa bed was dirty and dusty; the plastic glasses were always wet and it was unclear if they were clean or not.
