Super Collection O Ujjain City Centre

“Worst experience ever”

The location was okay and the amenities were decent, but the room quality was the worst. The bathroom was awful: no toiletries, a dirty, smelly bathroom with dirty buckets and mugs, an open drain near the flush with no lid, a damaged hand shower, a non‑working flush, and a light that kept flickering. The app mentioned breakfast, but when we asked for it they said they didn’t have a kitchen. Talking to customer care wasted a lot of our time. We were very upset by the boy who was always ready to fight with us and was very short‑tempered.

Nikhhil·A week ago

“AI generated photos to attract customers. But rooms are very bad and smells. Washroom oh my goodness, I can’t say word”

The only bright spot was the receptionist, who was down to earth; everything else was terrible—cleaning and maintenance were pathetic, and nothing about the hotel was good.

Mishra·A month ago

“Near to station , emergency services available . Staff is very cooperative”

The property is decent and close to the railway station, so all shops were open overnight, which was very helpful for me during a medical emergency with my baby, and the staff were very cooperative.

Rakshe·A month ago

There was nothing to like, and it felt like a big scam with dirty, rude staff; it was also very far from the temple.

Prajot·A month ago

I had mixed feelings about this property. The room was average in size but clean. There was a TV, but no Wi‑Fi or set‑top box. The booking fee included dinner, yet the property had no kitchen. Staff mentioned that sometimes they offer food, especially breakfast, if the charges were included, but in my case the inclusive dinner was denied, so I had to go to a nearby restaurant about 350‑400 m away. The good news is that the dinner charges were refunded after a few phone calls and emails. In my opinion, a property that doesn’t have its own kitchen shouldn’t offer rooms with food included or charge for food. The rest of the living area was comfortable. If anyone books here, I’d advise skipping the food option. The lack of Wi‑Fi, internet, and TV connection made passing time inside difficult.

Kushwaha·2 months ago