Everything was excellent.
JuanA week ago
Just a moment…
Bacalar·9.1
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or just type it — “around the 20th, three nights”
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Hotel Playa Laguna Bacalar sits directly on Bacalar’s lagoon, offering a private beach, sun terrace, and lush garden with panoramic lake views. Rooms include air‑conditioning, private bathrooms, free Wi‑Fi, streaming services, and flat‑screen TVs; family and ground‑floor options add flexibility. On‑site dining serves American meals, a cocktail bar, open‑air pool, indoor play area, 24‑hour front desk, concierge, daily housekeeping, and complimentary private parking. Chetumal International Airport lies 31 km away.
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How guests rate the property, aspect by aspect.
Everything was excellent.
Juan·A week ago
Access to the lagoon, the friendliness and attention of the staff are very good, but the breakfast could improve; the restaurant menu is limited and there are no potable water dispensers.
Martin·3 weeks ago
Access to the lagoon is perfect, the location is worth it, rooms and bathrooms are clean, but we were disturbed by very noisy guests late at night with loud speakers and shouting; this isn’t the hotel’s fault or its staff, who did everything to keep us comfortable, just people lacking manners. The hotel, facilities, staff, food, and cleanliness are excellent.
Josafat·3 weeks ago
The property faces the lagoon beach directly, and the restaurant serves gourmet Mexican dishes and excellent cocktails. The bungalow is spacious and very clean! The restaurant prices might be a bit high, but overall they’re not too different from other places in Bacalar.
Laura·A month ago
Everything was perfect, and we left with a heavy heart. From the prime spot on the most beautiful stretch of the lagoon, to the stunning and comfortable bungalows, the services, and the staff, it was pure relaxation.
Giulia·A month ago