The reception staff, especially Mr Aoga, were top friendly and made us feel welcome
Close to Whoosh, which is convenient
The breakfast was really good
The room was really clean and okay
Distilled by Parley from the 98 most recent of 213 verified guest reviews
Every room includes Air conditioning, Free WiFi, Minibar, Wake-up service, Alarm clock, Safety deposit box, Desk, Telephone, and 4 more
28 m² · 2 single beds · Sleeps 2
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
24 m² · 2 single beds
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
60 m² · 1 large double bed and 1 sofa bed · Suite
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
40 m² · 1 double bed · Sleeps 2
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
28 m² · 1 double bed
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
40 m² · 1 double bed · Suite
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
40 m² · 1 double bed
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
40 m² · 1 double bed · Suite
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
28 m² · 2 single beds
It has a tea and coffee maker and a safe deposit box.
Beds 8.8/10 · 75 guests mention them
24 m² · 2 single beds
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
28 m² · 2 single beds
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
28 m² · 1 double bed
It has interconnected room(s) available — and ironing facilities.
Beds 8.9/10 · 73 guests mention them
A large room on the 19th floor with a view over Hakim and the surrounding area; nothing else.
“Terima kasih atas pelayanan yang baik dan ramah best western kepada kami selama kami menginap”
When we arrived early in the morning, we were initially told we couldn’t check in until 2 pm, but the staff let us into our room around 10 am because it was ready, which we really appreciated. Two friendly staff members, a man and a woman, handled us; one of them—probably Mas Agung or Mas Agus, I think—was especially helpful. The only downside was the hot water in my bathroom; it was only lukewarm at best, so it would be great if they could provide hotter shower water in the future. Overall, the service was good and I wish Best Western continued success.
“Not Quite Good Enough”
The location was convenient and the staff were friendly, and the breakfast was tasty and plentiful. However, the building is very old and clearly needs a major update. The shower didn’t work properly, and after the first shower the bathroom smelled like sewage.
“It was good good location”
It was nice and the staff are helpful, but the breakfast was lacking.
“We all got sick there.”
The breakfast was decent, and the staff and location were fine, but the whole experience felt like a waste of money. The place was broken and dirty, and we all caught a flu during our stay, possibly from a virus present there. With 22 floors and only one elevator, it was a nightmare.
A large room on the 19th floor with a view over Hakim and the surrounding area; nothing else.
“It was good good location”
It was nice and the staff are helpful, but the breakfast was lacking.
“Terima kasih atas pelayanan yang baik dan ramah best western kepada kami selama kami menginap”
When we arrived early in the morning, we were initially told we couldn’t check in until 2 pm, but the staff let us into our room around 10 am because it was ready, which we really appreciated. Two friendly staff members, a man and a woman, handled us; one of them—probably Mas Agung or Mas Agus, I think—was especially helpful. The only downside was the hot water in my bathroom; it was only lukewarm at best, so it would be great if they could provide hotter shower water in the future. Overall, the service was good and I wish Best Western continued success.
“We all got sick there.”
The breakfast was decent, and the staff and location were fine, but the whole experience felt like a waste of money. The place was broken and dirty, and we all caught a flu during our stay, possibly from a virus present there. With 22 floors and only one elevator, it was a nightmare.
“Not Quite Good Enough”
The location was convenient and the staff were friendly, and the breakfast was tasty and plentiful. However, the building is very old and clearly needs a major update. The shower didn’t work properly, and after the first shower the bathroom smelled like sewage.
