The place was clean and comfy, but they added a $5 charge for the breakfast room even though no breakfast was provided.
LisamichelleA month ago
★·Longview·8.4
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or just type it — “around the 20th, three nights”
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The Executive Inn and Suites Longview offers air-conditioned guest rooms with free Wi-Fi, cable TV, and tea/coffee-making facilities. A complimentary continental breakfast is served daily. Free parking is available for all vehicle sizes, and complimentary newspapers are offered weekdays. The hotel is 1 mile from the Longview Museum of Fine Arts and city centre, 3 miles from LeTourneau University, and 10 minutes from Longview Mall.
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How guests rate the property, aspect by aspect.
The place was clean and comfy, but they added a $5 charge for the breakfast room even though no breakfast was provided.
Lisamichelle·A month ago
The breakfast was advertised but didn’t exist; roaches were in the room, handicap parking was ignored by management with an oversized maintenance truck blocking the space every night, my vehicle got scratched, and house staff entered before 7:00 am because a guest couldn’t get dressed fast enough to answer a faint knock. To start it off, I received a call saying, “I’m calling because you have a reservation with us and I’m trying to see when you’re going to show up. Yes, this is the Executive Inn in Longview, TX. You have a prepaid reservation, and I’m calling to find out if you’re going to arrive.” When I finally got there, I was told she was about to go home and it would be a courtesy for me to provide.
Aceflo·4 months ago
“Breakfast included” was not offered and the information posted was false.
Daisy·4 months ago
The beds were comfortable and the room was clean.
Kenneth·5 months ago
I was pleased with my stay, but it could have been even better if they had offered complimentary coffee. The hotel had its good points, but it lacked a few essential amenities that would have elevated my experience.
Francis·7 months ago