The staff were very clean and attentive. I have nothing to complain about.
Seth3 weeks ago
Just a moment…
★★★·Makati City·8.2
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or just type it — “around the 20th, three nights”
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Herald Suites, located in Makati's financial district, offers 3 dining options and free Wi-Fi. The hotel is 1 km from Ayala and Greenbelt Commercial Center, and a 20-minute drive from Ninoy Aquino Airport. Rooms feature IDD telephone lines, tea/coffee makers, and cable TV. A business center, meeting room, and laundry services are available.
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How guests rate the property, aspect by aspect.
The staff were very clean and attentive. I have nothing to complain about.
Seth·3 weeks ago
The lobby’s design and vintage vibe were pretty good, and the security staff and front‑desk manager were quite friendly and proactive. The rooms, however, were old and in need of repair, the air conditioning was weak and the rooms stayed hot, and every floor had a strong musty smell that was hard to accept. I noticed the restaurant staff treated guests differently: a Japanese guest got a waiter who eagerly poured water and greeted them, while a Chinese guest was told to fill their own water—service should be the same for everyone.
Wentao·3 weeks ago
The rooms were old and damaged.
Ronny·4 weeks ago
The service was good.
大塚·4 weeks ago
The location was fine. The towels weren’t clean, the room smelled of cigarettes, and the air‑conditioning was hard to adjust.
Naoya·4 weeks ago