The Puglia towns and the pets were nice, but the property wasn’t as shown in the photos and the B&B didn’t provide breakfast, which is required by law (Legge Regionale 7 agosto 2013, n. 27). The cleaning and linen change rules in Article 2 were not met: the manager is obliged to clean rooms and bathrooms daily at pre‑announced times, including resetting the bed. There was no air‑conditioning, only a fan that couldn’t provide proper ventilation. The bathroom was non‑functional, missing a vanity, the shower head was broken, toilet paper was scarce, and daily cleaning was absent. One day the power went out, and if we hadn’t mentioned the lack of light they would have missed it. The host was practically absent.
Consuelo2 months ago