Breakfast was decent and didn’t include any eggs; they also offered a motorcycle courier service and let us order dinner, which was very handy. The location is far out of town and there’s no dinner menu.
Heiko6 months ago
Just a moment…
★★★★·Chetumal·8.8
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or just type it — “around the 20th, three nights”
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The Mayan Secret Hotel Boutique features air-conditioned rooms with hot tubs, seating areas, minibars, and TVs, plus spa treatments and a garden. Located 10 minutes from Chetumal Town Centre, the hotel offers a swimming pool, free Wi-Fi, and 6 km from Chetumal International Airport. It's also close to Bacalar Lagoon, Cenote Azul, and the Kohulnich archaeological site.
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How guests rate the property, aspect by aspect.
Breakfast was decent and didn’t include any eggs; they also offered a motorcycle courier service and let us order dinner, which was very handy. The location is far out of town and there’s no dinner menu.
Heiko·6 months ago
It was just lovely.
Lynette·6 months ago
The property is beautiful, with trees, vegetation, walkways, and a pool; the rooms were nicely decorated and very comfortable. When we returned around 11 p.m. one night, nobody was on the premises, the hot water was off, and we didn’t know how to restart the heater. It’s a bit out of town, but we were aware of that. The pet fee was high—$500 pesos for my tiny laptop dog, which felt excessive; normally other hotels in the area just charge a refundable deposit.
Linda·6 months ago
The staff gave great attention.
Yuliana·7 months ago
The peaceful ambiance of the place was a major highlight, but unfortunately, it was overshadowed by a few issues. The hot water in the hot tub wasn't sufficient, which meant we couldn't use it. This was a bit of a letdown, but the serene atmosphere made up for it to some extent.
David·8 months ago