★★·Medan·5.3
01
or just type it — “around the 20th, three nights”
02
03
Hotel O Papakoel Guest House in Medan features air‑conditioned rooms with flat‑screen TVs and complimentary high‑speed Wi‑Fi. Guests enjoy a 24‑hour front desk, on‑site lounge, and room service. A daily halal Asian breakfast caters to diverse diets. Situated 21 km from Kualanamu International Airport, the property offers convenient access to regional attractions and business hubs.
04
05
06
How guests rate the property, aspect by aspect.
The place is very comfortable, friendly and budget‑friendly; however the TV, AC and bathroom—specifically the Westafale shower and the closet—need improvement.
Dinda·A month ago
Tiada apa2. Sudah bayar seminggu awal tapi bila sampai di papkoel , pekerja cakap belum dibayar. Terpaksa tunggu lama dengan ramai ahli keluarga saya yang tua2 terpaksa berdiri menunggu. akhirnya diberi kunci untuk masuk bilik tanpa permohonan maaf biar kami tunggu lama . Bilik berhabuk , saya minta penyapu untuk kemas sendiri bilik. SANGAT KOTOR DAN BUSUK. cadar dan toilet SANGAT KOTOR. Cadar terkoyak , bilik air berbau . Saya beli pewangi bilik untuk bilik. Sangat sangat kotor ! Lantai toilet berlumut . Sumpah geli amaatttt
Fysha·A year ago
The room was very dirty, which was unacceptable 😡😊😡; I don’t like it.
Abu·A year ago
Where do I even start? It was a truly original experience. I arrived around midnight and found three young people, maybe teenagers, at the front desk playing on their phones and ignoring us. I told them I had a reservation, they burst out laughing and said the hotel was full. I tried to explain that I booked through Booking and that I had a reservation. They talked among themselves and laughed again; one of them told me on his translator that since the payment hadn’t gone through they had no room for me, but if I paid a larger cash amount they could prepare a room. After a lot of frustration and confusion, I insisted for about ten minutes and refused to pay directly; they offered to show me a room and clean it if I wanted. The room was smoky and messy, but I accepted because I was desperate at midnight. After about 45 minutes of nonsense, they came back after “cleaning” the room and told me I still couldn’t have it and that I’d have to pay in cash. At 1 a.m., unable to reach an agreement, I decided to call a taxi to another hotel hoping they had a room available. The place looked more like a squat than a hotel. A friend’s advice: don’t put a toe there.
Amanda·A year ago
The location is relatively close to the airport, which is fine for one night; the air conditioning works well. The bathroom was dirty, the drain had a strong odor, and we preferred not to use the shower at all.
Sophia·2 years ago
