“Worst experience in Vietnam so far.”
Honestly, there was nothing good. There was no 24‑hour reception. I was standing outside in the rain from 2:45 am until after 6:30 am. The staff was rude, didn’t take my serious physical issues seriously, and tried to make me pay more for switching rooms (my first room had toxic air, mold, very humid, bad for my nose and eyes). A day later my body was still recovering. During the room change, the staff member was impatient, grabbed my arm multiple times “to make me hurry up,” and when I asked her to stop, she just laughed and walked away. At check‑out she said nothing.
MikeA month ago