They upgraded my room for free, and when the AC had a problem they fixed it quickly and moved me to another room.
GauravA month ago
Just a moment…
★★★★·Mathura·7.7
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or just type it — “around the 20th, three nights”
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Hotel SKS Grand Palace-Vrindāvan offers air-conditioned rooms with private bathrooms, city views, and modern amenities. The family-friendly hotel features a restaurant serving Indian cuisine, a garden, indoor play area, and children's playground. Located near Birla Mandir and Mathura Railway Station, the hotel provides free WiFi, on-site parking, and attentive staff, with Agra Airport 60 km away.
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How guests rate the property, aspect by aspect.
They upgraded my room for free, and when the AC had a problem they fixed it quickly and moved me to another room.
Gaurav·A month ago
I was disappointed: the TV didn’t work, the kettle was missing, key cards were absent, and they used metal keys like old times—lose one and you get a 1000‑yen fine. Breakfast was decent but only up to four‑star standards.
Kiran·3 months ago
At the reception a bad odor greeted us, and one of the two rooms we booked—supposedly with AC—had a broken unit, so we had to swap rooms at 2 am.
Shivani·4 months ago
Everything from the location to the facilities was excellent; nothing to complain about.
Swapna·6 months ago
The food and room were great, but the receptionist’s behavior was off.
Ravinder·6 months ago