The staff were exceptionally friendly and accommodating, the hotel’s location was perfect, we were satisfied and would return.
Britta2 weeks ago
★★★·Köln·8.2
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or just type it — “around the 20th, three nights”
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The Garner Hotel Cologne - Engelbertz by IHG is located in Cologne's city centre, near key attractions. The Wallraf-Richartz Museum is a 2-minute walk away, and Cologne Cathedral is 700 metres nearby. The hotel offers rooms with private bathrooms, free WiFi, a 24-hour front desk, and electric vehicle charging. A daily buffet breakfast is served, featuring juice, pastries, cheese, and fruits.
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How guests rate the property, aspect by aspect.
The staff were exceptionally friendly and accommodating, the hotel’s location was perfect, we were satisfied and would return.
Britta·2 weeks ago
The breakfast was far too expensive.
Regine·2 weeks ago
Everything was very good! We really appreciated the early check‑in. The rooms were cleaned every day! Thank you. Everything was great.
Anna·2 weeks ago
It’s very central. It’s a very simple, basic hotel at luxury prices, with a very poor value for money.
Luis·2 weeks ago
The rooms were very clean and the facilities were fine, just typical hotel stuff. The evening and night staff from 14.09.26 to 15.09.26 were extremely friendly and helpful. The rooms were clean and pleasantly large, and I thought the free room upgrade was great. However, the morning staff on 15.09.26 were very unfriendly and constantly distracted. Instead of attending to guests, they preferred chatting with each other. When asked for help, they always responded annoyed, and suddenly my issue seemed unimportant and was ignored – that’s unacceptable. The breakfast selection was sparse, so my advice to guests is to walk into town for a better breakfast. Also, the opposite pizzeria was apparently re‑tiling at 23–01 h! The hotel itself was fine, but the colleague opposite needs to be spoken to. Because of the staff issues and the noisy neighbors, I don’t see this hotel as a second visit for me.
Kadir·2 weeks ago