“Recomand, dar cu cateva minusuri”
The hotel sits in a secluded area, a golf course between mountains, and the surroundings are nicely landscaped with nearby restaurants, cafés, clothing stores, and a grocery shop. Some restaurants belong to the hotel, others are private. It's far from any tourist attraction—about a 30/40 minute taxi ride costing roughly 25‑30 euros each way. Uber or Bolt aren't available; ordering Uber actually gives you a taxi. The room was spacious and cleaned daily. We appreciated receiving two water bottles from the hotel each day. Room, cleanliness, beach, and staff friendliness were all 10/10. The beach was clean, with green grass, palm trees, available loungers, and clean towels. However, staff don't speak English at all; they need training to reach conversational level, otherwise communication is very difficult and we often gave up on what we wanted because they didn't understand. Breakfast is the weak point: it's very poor, lacking variety and quality. The coffee is the worst—looks like colored water, the machines frequently break, and staff don't know how to fix them. We had to buy coffee daily from expensive local cafés, which is unacceptable. Additionally, the breakfast area was full of cats, dogs, and bees; many guests complained that cats sat on dining chairs and disturbed everyone. This is unacceptable, especially for people with cat allergies who could end up in the hospital or have their holiday ruined. We pay for services, not for the animals. On the beach, dogs constantly roam between loungers and swim in the sea. Another issue was the Heaven restaurant on the beach, where staff put charges on the room but didn't verify that the room was actually yours, so we ended up on a bill for drinks we didn't consume. Anyone can call a room number and staff will mark the consumption—this is unacceptable! I recommend implementing a system to confirm that the person actually has that room number.
Andrei·A month ago