Recepcjonistka wanted a printout of my reservation and was unhappy that I only had an email.
MagdalenaA month ago
Just a moment…
★★★·Alanya·4.6
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or just type it — “around the 20th, three nights”
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Cleopatra City Hotel Alanya in Alanya boasts a private beach area, beachfront sun terrace, and year-round outdoor swimming pool. Guests enjoy free WiFi in public areas and a lush garden. Rooms feature air-conditioning, balconies with garden or pool views, and modern amenities like flat-screen TVs and private bathrooms. The hotel is a 6-minute walk from Kleopatra Beach and 42 km from Gazipaşa-Alanya Airport.
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How guests rate the property, aspect by aspect.
Recepcjonistka wanted a printout of my reservation and was unhappy that I only had an email.
Magdalena·A month ago
When I tried to pay, their terminal didn't work, so I had to hand over cash in euros because they wouldn't accept lire. I withdrew euros to pay 62 €, but I ended up giving 102 €. The problem was that I received lire back at a bad rate; I thought if I had to pay in euros, I'd expect to get euros back. I found all this rude and unacceptable.
Elin·2 months ago
I booked a room with one large bed and found two singles instead; when I went to the reception they just told me to push the beds together. The toilet lid was broken, the bathroom tap was half‑broken, and the fridge didn’t work.
Viacheslav·2 months ago
The room was filthy and clearly hadn’t been cleaned before we arrived—stains and dirt everywhere, torn bedding that looked unhygienic, no towels at all, and a cockroach‑like insect crawling around, which made the whole place feel completely unacceptable in terms of hygiene; we can’t recommend this hotel and would never stay here again.
Diana·2 months ago
The hotel owner was a Lebanese man and we appreciated him a lot. The only downside was that the place felt a bit old.
Dler·3 months ago