The staff were friendly, the bed was comfortable, the air‑conditioning was fine, and the Wi‑Fi was good. The toilet lock was broken and the entrance door didn’t have a double lock for safety because it was also broken.
YorleyA month ago
Labuan·7.6
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or just type it — “around the 20th, three nights”
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Fratini's Hotel Labuan offers air‑conditioned rooms with private bathrooms, city views, work desks, flat‑screen TVs and wardrobes. Guests benefit from complimentary Wi‑Fi in public areas, 24‑hour front desk, express check‑in/out, free on‑site parking, daily housekeeping, a minimarket and on‑site hairdresser/beautician. Situated 3 km from Labuan Airport and 2.1 km from Tanjung Batu Beach, it provides convenient access to local attractions.
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How guests rate the property, aspect by aspect.
The staff were friendly, the bed was comfortable, the air‑conditioning was fine, and the Wi‑Fi was good. The toilet lock was broken and the entrance door didn’t have a double lock for safety because it was also broken.
Yorley·A month ago
There was no elevator, and the water heater couldn’t be adjusted; the water was too hot, making it feel like we were being boiled.
Little·A month ago
The male staff was very kind and gave me extra garbage bags when I asked for them. He also helped us with our luggage to the 3rd floor and assisted with an early check‑in. Thank you. The only downside was the street noise.
Dynella·A month ago
The staff were helpful, and when we first got the room the air‑conditioning unit blinked and didn’t cool, so we were moved to another room with two units that were excellent and cold. We loved them. The staff were friendly and helpful, and so far there have been no other issues.
Hj·2 months ago
I booked a family room with three beds and it was nice. The bathroom door couldn’t lock because it had no lock, which is not great and could use improvement, and the lights also need maintenance.
Jrl·3 months ago