The staff were very friendly, helpful, and professional, and the hotel itself was new and impeccably maintained; breakfast choices were excellent, check‑in and check‑out were smooth, and the location was great.
DeniseA month ago
Just a moment…
★★★·Hadley·9.3
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or just type it: “around the 20th, three nights”
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Located on Route 9, TownePlace Suites by Marriott Hadley Amherst offers easy access to the Five Colleges area, including the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College, and Mount Holyoke College. The hotel is within two miles of Hampshire Mall and a four-mile drive to the Eric Carle Museum of Picture Book Art, with nearby attractions including the Yiddish Book Center and Magic Wings Butterfly Conservatory & Gardens.
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How guests rate the property, aspect by aspect.
The staff were very friendly, helpful, and professional, and the hotel itself was new and impeccably maintained; breakfast choices were excellent, check‑in and check‑out were smooth, and the location was great.
Denise·A month ago
The people were nice and gentle, the place was clean and new, the rooms were comfortable, and it was close to UMass, making for a great experience.
Joanasaad·A month ago
Everything stayed clean at all times, but the pillows were uncomfortable.
Jamie·3 months ago
The hotel was excellent—clean, spacious downstairs, good breakfast, and a nice layout of the breakfast/lounge area and room; the only problem was that using the air conditioning was difficult, as I didn’t want the room that cold but when I raised the temperature the heat kicked in, and there was no option to choose air or heat.
Kim·4 months ago
We found dog ticks on our room sofa; after one crawled onto us we switched rooms at 10 pm, yet the manager refused any compensation, claiming we brought the ticks from outside, even though we don’t own a dog and the hotel is dog‑friendly.
Boaz·4 months ago