It sits right at the Katra Railhead, but the room was small.
Bhagwan2 weeks ago
★★★★·Katra·8.2
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or just type it: “around the 20th, three nights”
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Located in Katra, Holiday Inn Katra Vaishno Devi by IHG offers family rooms with mountain or city views, each featuring a work desk, minibar, and free toiletries. The on-site restaurant serves Indian cuisine for lunch and dinner. Amenities include a fitness centre, outdoor fireplace, and hot tub, within 2.9 km of Vaishno Devi and 47 km of Jammu Airport.
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How guests rate the property, aspect by aspect.
It sits right at the Katra Railhead, but the room was small.
Bhagwan·2 weeks ago
The location was great, close to the railway station, but that’s the only redeeming point; the service was full of inconsistencies, the carpet in the room was stained, and the restaurant, room service, and reception were all slow; we paid a lot for a comfortable stay that turned out to be a waste of money; other guests made a lot of noise late at night and the reception didn’t intervene; at departure the front desk offered a complimentary cab but it was already given to other guests, then said no cabs were available, and no recovery was offered; the food was mediocre and took a long time to arrive – definitely won’t return.
Prerna·2 weeks ago
Only the location mattered; the staff couldn’t help at all, the service was awful, and it felt more like a three‑star hotel than a five‑star experience – not worth the money.
Prerna·2 weeks ago
The staff were excellent, and the hotel sits just a few yards from Katra railway station. The breakfast spread was very good, though a bit overpriced. Nothing else stood out.
Suresh·A month ago
The ambience was nice.
Nidhi·A month ago