Friendly staff. Facility. -No Tv -no fan -no hangers -windows not tight -not properly cleaned
TuanA month ago
Just a moment…
★★·Hanoi·4.7
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or just type it — “around the 20th, three nights”
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Located in Hanoi, OYO 1143 Thu Giang Hotel offers family rooms with air-conditioning, TV, and free WiFi, including a hairdryer for added convenience. The hotel features a family-friendly restaurant serving Asian cuisine with vegan options, a lounge, lift, 24-hour front desk, room service, and free on-site parking. Nearby attractions include the Vietnam Museum of Ethnology and Vincom Center Nguyen Chi Thanh.
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How guests rate the property, aspect by aspect.
Friendly staff. Facility. -No Tv -no fan -no hangers -windows not tight -not properly cleaned
Tuan·A month ago
The location was good, but the place was dirty and old. The TV had no signal, no cable, and the remote was broken. In short, I won’t stay again.
Nguyễn·2 months ago
The front‑desk staff were friendly and quite helpful. However, the rooms have clearly deteriorated: a faucet was broken, the walls looked very old, and the place didn’t feel very clean. On the fifth‑floor hallway there was a lot of trash that wasn’t cleared during my two‑night stay, and even the coffee cups were dusty and worn.
Thị·3 months ago
It’s close, but there were so many issues that I’m not going to say more.
Hoàng·5 months ago
The staff were helpful and supportive. The room I stayed in was filthy: walls were very dirty, the toilet wasn’t cleaned properly, the bed cover had been used by another guest and hadn’t been changed, and the toilet paper holder was leaking so the waste came out when I flushed. My overall experience was not good at all.
Anthonia·6 months ago