Cyrus Lake Haven

Breakfast was good

Abdul·A year ago

We booked three rooms. While the rooms themselves were passable, the toilets were the worst—unclean, poorly maintained, and unacceptable for a resort. We also saw lizards and cockroaches, showing a clear lack of upkeep. When we raised these concerns at checkout, no apology was offered. A small deduction was made as a token gesture, but it did little to fix the experience. Even the reception area’s toilets were in terrible shape—our driver couldn’t use them. Overall, the experience lacked professionalism and basic hospitality, and I would not recommend it.

Kumaran·A year ago

The food, cleanliness, and staff were all excellent.

Sinthuja·A year ago

“Good resort with excellent location and food but with cleanliness issues”

1. Prime location near backwaters with lush green plants and trees 2. Good breakfast and food 3. Nice swimming pool and recreation area. 1. Room 101 - lake view facing room having sewage issues where sewage was leaking which causing bad odour even though we not using. Luckily we went in group and booked 3 rooms and avoid the bathroom. I suspect property management knows this already and allotted this since we asked all 3 rooms nearby. 2. Room floor and bath mats to be cleaned regularly as it’s causing smell often

Ashwin·A year ago

The restaurant served tasty food, with Chef David recommending several new dishes that turned out delicious. The menu offered plenty of variety, and the staff were friendly and helpful. After a day of sightseeing, the pool was a nice way to cool off. Manager Kevin shared local tips and arranged tuktuk rides to Ayurvedic spas. Thanks to everyone involved.

Roger·A year ago