★★★★·Puerto Rico·8.8
01
or just type it — “around the 20th, three nights”
02
03
Servatur Puerto Azul, a 4-star hotel, is situated in the heart of a cliff between Amadores beaches, offering large facilities and Atlantic Ocean views. The hotel features five swimming pools, a solarium, multi-sports court, wellness center, and gym. All-inclusive service, restaurants, and kids' areas, including a splash zone and Mini Club, are available. An adults-only area offers infinity ocean views.
04
05
06
How guests rate the property, aspect by aspect.
The food is really good with plenty of choices for everyone, and the location is nice. Cleaning is terrible: the rooms smell like urine, the toilets are very dirty with poop paper on the floor, and there was hair and nails left on our floor. The entertainment team tried their best, but every five minutes they yelled into the mic with loud music, making it a noisy place for a relaxing stay.
David·3 weeks ago
The food and drinks were great, the view was impressive, the rooms were comfortable, and the facilities and equipment were solid; the staff and entertainment team were also excellent. However, some of the pool railings were loose and a few tiles were loose, posing a risk of injury, and minor repairs were needed in the facilities or rooms.
Sasza36·3 weeks ago
The hotel’s facilities were amazing, it’s such a family‑friendly place with plenty to do and brilliant staff. The pools are great, there are onsite slides for both young and older children, there are so many sunbeds that you always find a spot, and drink dispensers are everywhere. The restaurant has a lot of seating and an enormous variety of food. We have a halal diet and thought meat options would be scarce, but they have so many options that we didn’t miss the meat at all. I asked for rooms next to each other and, despite the hotel being full, they accommodated my request, which was a relief. We booked a car rental and heard parking was 15 euros per day with limited spots on a first‑come‑first‑serve basis, but the car park was free and we never had trouble finding a space. The hotel also has a spa onsite, which is very handy. The food variety, quantity and taste were amazing, but some dishes contained alcohol and weren’t properly labeled, so we had to keep asking the chefs. They were polite and gave us the correct info right away, but when it’s busy you have to wait to ask someone. The hotel was so busy that I couldn’t find a spot at the infinity pool, which I didn’t get to try, and although we were “all inclusive,” the gelato and café shop were not included unless we were “all inclusive plus” guests.
Rumela·3 weeks ago
Breakfast and dinner were great. Fantastic view. New and nice. The only downside was the parasol on the balcony.
Børre·3 weeks ago
The food was good and the pool area was spacious. The cleanliness could be improved, and there were no stoves for cooking, at least not something suitable for children.
Sara·4 weeks ago