“Dont use booking”
I didn’t actually stay there. I was charged for a room I never checked into through the booking system. The hotel had no working pool or hot tub, and I spent 35 minutes in the lobby without ever seeing an employee.
JohnA month ago
★★★·Lafayette·6.8
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or just type it — “around the 20th, three nights”
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The TownePlace Suites by Marriott Lafayette in Lafayette offers spacious family rooms with air-conditioning, private bathrooms, and complimentary WiFi. Each room features a sofa bed, work desk, and free toiletries. The hotel boasts a saltwater swimming pool, indoor pool, fitness room, hot tub, and outdoor seating area.
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How guests rate the property, aspect by aspect.
I didn’t actually stay there. I was charged for a room I never checked into through the booking system. The hotel had no working pool or hot tub, and I spent 35 minutes in the lobby without ever seeing an employee.
John·A month ago
The room was clean, had more amenities than I expected, and the staff were awesome. I really enjoyed my stay and plan to return on another trip. The air conditioner made a high‑pitch squeal that was very noisy, the pull‑out sofa bed was very uncomfortable, and the continental breakfast was just okay.
Sheila·3 months ago
Breakfast was very good with plenty of options. The staff were very attentive, always asking if you needed anything, and overall friendly. I felt the pool wasn’t cleaned properly: we went in the day we arrived and found a broken float at the bottom, and the next day it was still there, indicating the pool wasn’t cleaned.
Gail·3 months ago
The only things we liked were the friendly staff and the breakfast. They overbooked and gave us a different room, and we didn’t find out until we arrived. We were supposed to have a two‑bedroom suite, but we had to split our family. The fitness center was extremely run down and filthy, there were no pool towels, and the couch beds were hard as rocks; my kids had to sleep on them, so we asked for a pile of blankets to make it tolerable. Half the hotel was uncomfortably hot. What made the stay worthwhile was the staff’s friendly and positive attitude even after the many complaints from other guests. If it weren’t for that and the late hour, we would have just lost the money and gone elsewhere. The elevator was also broken, icing on the cake.
Lawniczak·3 months ago
We were a party of 14. We had 3- 2 bedroom suites all 3 rooms were clean. The best thing about this hotel is the staff went above beyond every day we were there. We have traveled as a group for many tournaments and everyone one in our party couldn't stop talking about how amazing the staff was
Kathy·4 months ago