“Below the standards. Did not at all meet my expectations.”
The location was fine, but everything else let me down. The hotel facilities were very poor: no WiFi, and the bathroom doors couldn’t be locked.
Kaushik2 weeks ago
Just a moment…
★★★·Puri·8.1
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or just type it — “around the 20th, three nights”
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The Super Townhouse Marine Drive Puri Formerly Royal Crown in Puri offers family rooms with air-conditioning, private bathrooms, work desks, and free toiletries, featuring TVs, wardrobes, and tiled floors. The family-friendly restaurant serves Indian cuisine in a welcoming atmosphere, offering a continental breakfast daily. The hotel features a lounge, lift, 24-hour front desk, and luggage storage, within 1 km of Puri Beach and 18-minute walk from Jagannath Temple.
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How guests rate the property, aspect by aspect.
The location was fine, but everything else let me down. The hotel facilities were very poor: no WiFi, and the bathroom doors couldn’t be locked.
Kaushik·2 weeks ago
The rooms had a foul‑smelling bedsheet, the bathroom was worse than a public toilet, and there were cockroaches everywhere.
Raghav·2 months ago
I liked the location and room which I got when I had to upgrade as pictures shared were not as per the room I was getting. The upgraded room was spacious and good. Shortage of drinking water at the hotel. No mineral water was available for 2 days consecutively and too many cockroaches in the room at night time. No pest control
Akki·2 months ago
They are liars and fraudulent.
Sharma·4 months ago
I booked a stay at Super Townhouse Marine Drive Puri Formerly Royal Crown through an unnamed platform, and the reservation was marked confirmed with a confirmation sent by the hotel. Before arriving, no one asked for prepayment or warned that the booking would only be honored for prepaid guests. When I and my family went straight to the hotel in Puri, the staff told us they had no rooms and no booking, despite the confirmation. They suggested I complain to an aggregator that usually redirects to the property, which was unhelpful. They then claimed they only accept prepaid bookings, but if that was the rule, why confirm it at all or inform me? This happened on a Saturday, when other hotels were fully booked, leaving us in a tough spot.
Shiladri·6 months ago