“Ok pour dépanner une nuit”
We booked two rooms, but the check‑in for one of them went wrong, and we never received an apology after the issue was fixed. The room smelled of cigarettes and the shower gel was unusable. We also had a room designated for disabled guests, but it seemed impossible to enter or exit if you were actually in a wheelchair, which luckily wasn’t our situation.
Florence2 weeks ago