“Unacceptable hygiene standards, disruptive maintenance, and complete lack of service”
Nothing at all. Our stay was an absolute disaster. Active painting work took place right outside our room, causing a heavy, overpowering paint odor to infiltrate our room and making it impossible to sleep. On top of that, hygiene was severely lacking: the room was filthy, dust was everywhere, the bed sheets were soiled, and the pillows had large yellow stains. To make matters worse, the shower head was broken and would not stay in place, forcing us to hold it manually throughout every shower. When we raised these issues with reception, staff simply shrugged and refused to move us. Following our stay, we submitted photographic evidence , but management has completely ignored our correspondence for over a month. Avoid this property—the service and cleanliness are unacceptable
Ramon·2 days ago