The room is big and the bed is good with a nice layout, but I could hear a mouse or rat running in the ceiling one night.
Mattias3 months ago
Just a moment…
★★★★·Serpong·7.2
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or just type it — “around the 20th, three nights”
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The Swiss-Belhotel Serpong in Serpong offers family rooms with air-conditioning, private bathrooms, and city views, featuring work desks, minibars, and free WiFi. Guests enjoy spa facilities, a swimming pool with a view, fitness centre, and restaurant, plus a bar, child-friendly buffet, and free on-site parking. The family-friendly restaurant serves Indonesian, American, Asian, and international cuisines, with breakfast options including continental, buffet, and Asian.
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How guests rate the property, aspect by aspect.
The room is big and the bed is good with a nice layout, but I could hear a mouse or rat running in the ceiling one night.
Mattias·3 months ago
The shower head above my head leaks a bit when I use the hose shower head; a few seconds after I finish, water still comes from the upper head for several minutes before it stops.
Faradina·4 months ago
The room was spacious and roomy, but the bathroom was tiny.
Inmaculada·7 months ago
The staff here are absolute stars - they're friendly, helpful, and made me feel right at home. The location is also super convenient, just a short walk from the train station. My room was comfy too, but there were a few issues - the bed sheets had stains on them, and the 'mini fridge' was just a cooler that didn't even work properly.
Ian·7 months ago
This place has a great location, right near all the places I wanted to go. The room was comfy and the staff were friendly, which made my stay really enjoyable. However, there were a few niggling issues - the cleaning service forgot to put toilet paper in a few times, and the carpet had some pretty questionable stains on it.
Yola·11 months ago