I liked the cleanliness and the attention. The communication between the staff was lacking.
Maria3 months ago
Just a moment…
★★·Cusco·8.1
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or just type it: “around the 20th, three nights”
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Cusco Terra Inn offers spacious family rooms with private bathrooms, kitchenettes, and panoramic city views, complete with tea and coffee makers, hairdryers, and free toiletries. Guests enjoy a sun terrace, free Wi‑Fi, 24‑hour front desk, paid shuttle, tour desk, and luggage storage. Located just 4 km from Alejandro Velasco Astete Airport, it sits near the Religious Art Museum (500 m) and Cusco Cathedral (under 1 km).
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How guests rate the property, aspect by aspect.
I liked the cleanliness and the attention. The communication between the staff was lacking.
Maria·3 months ago
When we arrived, there was no hot water, and the next night the room still had no water at all.
Garzon·3 months ago
The hotel is close to the city centre, but we arrived 5 hours after the announced check‑in time, even though we had notified them, and the rooms were not ready. The front desk staff had disappeared, so we had to request towels and soaps ourselves. On top of that, we were charged over 5 % extra for paying by card, even though we were a group of nine.
Carlos·4 months ago
The location is good, but they had no shampoo and they do not clean the rooms.
Hellen·4 months ago
The space is excellent and the location is perfect. Hot water is available for tea, and the staff are attentive. The only downside is that there is no heater in the room.
Ana·5 months ago