The staff were attentive, but the shower water had a minor flaw.
Horacio2 weeks ago
Just a moment…
Tepoztlán·7.9
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or just type it: “around the 20th, three nights”
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Hacienda Maria Elena in Tepoztlán offers family rooms with private bathrooms, garden or mountain views, and modern amenities, including dining areas, balconies, and free WiFi. The inn features a sun terrace, year-round outdoor pool, free bicycles, restaurant, bar, coffee shop, beauty treatments, wellness packages, and a tour desk. It's 85 km from Benito Juarez International Airport and 26 km from Mexico City, near the Robert Brady Museum.
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How guests rate the property, aspect by aspect.
The staff were attentive, but the shower water had a minor flaw.
Horacio·2 weeks ago
The location is very good and the room was clean. The price felt high for what it offers: a very simple room, the pool water was very cold, and there was little staff. The garden was neglected, as was the parking.
Martha·2 weeks ago
The location was good, yet upon arrival there was no electricity, the shower had no hot water, the TV lacked internet, and there was no iron for clothes.
Oscar·3 weeks ago
Nice place and friendly people, but they make a lot of noise at night.
Carlos·A month ago
I loved the location, but the pool service was lacking because no one was there in the afternoons, the water was icy, the room didn’t have towel hooks, and there were no mosquito nets on the windows.
Susana·2 months ago