Campbell Inn Hotel

“Horrible.. they need new beds and overall new furniture”

The pool area was dirty, and the outside space was unkempt and uninviting.

Julie·A week ago

The room wasn’t clean.

Paula·2 weeks ago

“Disappointed for Campbell known for its finest and cute little town .”

The location is fine, but the building needs a complete upgrade—outdated exterior and interior, old beds, and obsolete appliances.

Cheryl·3 weeks ago

The spot was spot on, the room stretched out nicely, and the breakfast did the job, but the TV was dead and only offered two channels.

Sara·3 weeks ago

“Worst hotel I have stayed out in years.”

There were a number of things that I would call out: 1. Musty odor that smelled like old cigarette smoke 2. The shower in the suite did not have any safety features for getting in or out of the shower whatsoever (more on that later) 3. This was booked as a suite with a 2 person jacuzzi tub. the Tub doubled as a shower which had shower rings holding curtains that were too short for the shower so water ended up all over the marble tiled floor. On top of this the rings were all rusty. The shower water supply was not properly affixed to the wall and you could see the interior of the wall behind the faucet. The lip of the tub/shower was 12 inches wide and about 30" off the floor so getting in and out without handles was difficult and dangerous, especially since the tub surround created channels for the water to go directly onto the floor even with triple checking the curtains. 4. We asked for a non-suite (at the same cost) once we realized it might not work for us and were told that a smaller non-suite room would cost us more money. We asked for additional towels/mats so we could more safely enter/exit the shower/tub and were told they would see what they could do. We didn't get them. 5. The room was not cleaned until we complained on day 2, once again requesting towels and then wasn't cleaned again for the remainder of our time (5 days total) without any towel refresh even though we had 'maid service requested' tag hanging on the door. 6. The furniture was super old, dated and in disrepair. 7. The bedside had exactly 1 outlet which had 2 bedside lamps plugged in so, in order to use the outlets near the bed, we had to move the mattress, unplug the lamps and go without bedside lamps for the duration of the stay. 8. The wi-fi continually disconnected - cell service was more dependable. For the high rating and relatively expensive price I expected more

Kathleen·3 weeks ago