“Our stay was pleasant but don’t think I would stay agsin.”
The staff were very pleasant and helpful, but the rooms were very tired and clearly needed an upgrade. The food felt like school dinner and was bland.
Eileen3 weeks ago
★★★·Strathpeffer·7.3
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or just type it — “around the 20th, three nights”
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Located in the heart of Strathpeffer spa resort, The Highland Hotel by Compass Hospitality offers upscale rooms, a restaurant, and bar. This hotel features free on-site parking, Wi-Fi, and en suite bathrooms with baths or showers. Guests enjoy live entertainment, gardens, and in-room amenities like TVs, phones, and tea/coffee facilities. Nearby attractions include Glen Ord Distillery and Strathpeffer's Highland Museum of Childhood.
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How guests rate the property, aspect by aspect.
The staff were very pleasant and helpful, but the rooms were very tired and clearly needed an upgrade. The food felt like school dinner and was bland.
Eileen·3 weeks ago
Friendly staff, decent breakfast, and an OK room, but the hotel really needs a fresh makeover.
Ally·4 weeks ago
The setting was nice, but there were sewage smells in room 102.
Jannick·A month ago
The location was great, the room and bathroom were spacious, breakfast was excellent and plentiful, and the large property had a slightly retro elegant charm, though the half‑board dinner was a bit disappointing.
Husky64·A month ago
Our room wasn't dated which was mentioned in other reviews and from another patron and the lounge/bar area was comfortable and nice to sit in at night for a few drinks. The building itself is lovely its just not living up to its full potential. Although the lift was slow and small, i did appreciate it as we were on the top floor and there is a lot of stairs and i have a broken foot (something i didn't take into account when booking). I do think that we got lucky with our stay as we had a nice time. The room was tidy although there was bits of cleanliness that was questionable. There was a body hair very visible that was stuck to the bathroom bin on top of a random sticker. Some other areas could do with a bit more attention as well but it didn't affect our stay but might to others. The staff were ok but the barman looked like he really didn't want to be there and with the way he was dressed you would think he was just a member of the public and not behind the bar of a fancy looking hotel. The dinner menu was very limited and not to our taste so we cancelled our dinner and went elsewhere. We were told breakfast was between 7am and 10am and we went down at 9.15am to be told they were closing and was quite sharply told that as well. From what i was told from another guest on the way out is that they appeared very short staffed and they couldn't keep up with the demand of the 2 coach worth of people that came in
Bain·A month ago