“Pessima”
No service was provided, and the service was lacking.
Nikita2 weeks ago
Just a moment…
São Paulo·5.0
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or just type it: “around the 20th, three nights”
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Hotel Motel Story in São Paulo features family rooms with private bathrooms, walk-in showers, and free toiletries, along with TVs, work desks, and dining tables. Guests enjoy a bar, free WiFi, 24-hour front desk, daily housekeeping, and free on-site parking. Located in the city centre, it's near Copan Building, São Paulo Metropolitan Cathedral, and MASP São Paulo, with São Paulo/Congonhas Airport 12 km away.
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How guests rate the property, aspect by aspect.
No service was provided, and the service was lacking.
Nikita·2 weeks ago
The timing was terrible, and my wife and I missed the metro and bus because everything closed around 1:40 a.m.; the hotel wouldn’t let us in, and check‑in wasn’t until 11 a.m.
Leandro·A month ago
The room was clean, but the shower was hot, there was only one flip‑flop, and when they say toiletries they mean shampoo and conditioner, not just soap.
Rosana·A month ago
Nada; the shower was broken and leaking water on the sides, it didn’t heat, Wi‑Fi didn’t work, the bed and pillows were hard, cleaning was lacking, there was excessive noise from the music, no food support, the TV was in terrible condition, the environment was poor and unpleasant, it was far from everything, and when we asked staff for help they didn’t care, even giving us a fork that had been reused and was dirty.
Hércules·3 months ago
Do atendimento; there was a lot of mess, some vulgar couples, I will never stay here again, a disappointment, couldn’t sleep at all, horrible.
Amorim·3 months ago