Ms Luna, Mr Kenneth Kiet, and Chef Hung were all very pleasant, courteous, and helpful.
Vivek6 months ago
★★·Hanoi·8.3
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or just type it — “around the 20th, three nights”
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A25 Hotel - 12 Liên Trì in Hanoi offers air-conditioned rooms with private bathrooms, bathrobes, and free WiFi, featuring minibars, TVs, and electric kettles. The hotel provides a paid airport shuttle, 24-hour front desk, daily housekeeping, and luggage storage. Located in the city centre, it's near Trang Tien Plaza, St. Joseph Cathedral, and Hoan Kiem Lake, with off-site paid parking available.
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How guests rate the property, aspect by aspect.
Ms Luna, Mr Kenneth Kiet, and Chef Hung were all very pleasant, courteous, and helpful.
Vivek·6 months ago
Good location; the room had no windows and smelled stale, the mattress was extremely hard making sleep impossible, the bathroom was tiny, and it wasn’t very clean.
Adam·6 months ago
I had a wonderful stay at this hotel, which boasts a fantastic location in the heart of Hanoi. Despite being close to major tourist attractions, the area is surprisingly quiet and peaceful. The staff were incredibly friendly and always willing to lend a helping hand. I particularly want to thank Ms. Luna, the receptionist, for her kindness and assistance during my stay.
Nikolay·9 months ago
I was thoroughly impressed with the hotel's professional and friendly staff, who went above and beyond to resolve any issues we had. They even arranged for a transfer to the airport in both directions, which was a lovely touch. I would highly recommend this hotel to anyone.
Patryk·11 months ago
Unfortunately, my stay was disappointing due to the small room size, lack of a window on the ground floor, and a cramped bathroom. While the hotel had its positives, these drawbacks made it a less-than-ideal experience.
Minhnahk·A year ago