The staff were friendly, but everything else fell short. Having stayed at other Riu hotels, this one felt like a retirement village with booze, offering no fun at all.
Reg3 weeks ago
★★★★★·Bentota·8.2
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or just type it — “around the 20th, three nights”
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The Riu Sri Lanka All Inclusive in Bentota offers themed restaurants and 24-hour services. This property features free WiFi, private parking, and 24-hour front desk assistance. Each room is equipped with a flat-screen TV, seating area, kettle, and private bathroom with free toiletries and hairdryer. It is 11 km from Lunuganga and 13 km from Bentota Lake.
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How guests rate the property, aspect by aspect.
The staff were friendly, but everything else fell short. Having stayed at other Riu hotels, this one felt like a retirement village with booze, offering no fun at all.
Reg·3 weeks ago
The food was varied, the place clean, and the adult pool very tidy. However, nothing is close to the hotel, and the weekend is crowded.
Al·3 weeks ago
The menu was very varied and offered a good choice of dishes. Everything seemed good.
Mukul·4 weeks ago
The property is spacious, well designed, and has a good beachfront location. It needs maintenance because many things are outdated and old. The site is very far south, away from many activities, and it takes two hours to reach the airport.
Shandri·4 weeks ago
All‑inclusive food and drinks were great. The floor in my parents’ room was super wet; when we asked the staff, they said just keep the windows open and didn’t clean the floor. I asked for slippers and a dental kit, called reception twice, and received nothing. I was frustrated and disappointed by the experience.
Himali·4 weeks ago