The gym was in terrible condition and very dirty.
Reis3 days ago
Just a moment…
★★★★·Caldas Novas·8.2
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or just type it: “around the 20th, three nights”
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Located in Caldas Novas, the Prive Thermas Hotel by WAM Experience seamlessly blends tradition and modernity, offering 13-minute access to the city center and 31-minute proximity to the bus station. This hotel boasts comfortable rooms with air conditioning, TV, minibar, free WiFi, and private bathroom. Guests enjoy access to three water parks and a large leisure complex with pools, water slides, and a restaurant.
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How guests rate the property, aspect by aspect.
The gym was in terrible condition and very dirty.
Reis·3 days ago
Some staff were friendly and always cheerful, but in the first room the shower didn't work, we woke up in the middle of the night with a cockroach and crickets, the bathroom had a dirty, moldy curtain instead of a shower box, and after complaining again the next day we were moved to another room.
Adriana·A week ago
The place was well organized and clean, yet the walls weren't well insulated and early morning chatter from other guests on the corridor was audible.
Patricio·2 weeks ago
It's in a great spot, close to the park and the little town center; the food was delicious and perfect for families with kids. However, the room facilities were lacking: the air conditioner had no front panel, and there weren't enough hooks to hang towels or clothes.
Sabrina·2 weeks ago
The location was good, but the overall value didn't justify the price. The hotel looked abandoned, everything old and poorly maintained. The gym—if you can call it that—had broken equipment and was unusable. Most staff seemed unprepared and inexperienced, except one Colombian employee who was smart and attentive. The rest fell short. Also, music started playing too late, which hurt the experience. I honestly expected much more. For the structure, service and conditions offered, I think the price isn't worth it.
Denilsen·3 weeks ago