The hotel was uncomfortable, the room wasn’t cleaned, hygiene was terrible, and there were extra charges. I was billed an additional 1500 and the staff refused to refund that amount.
UmarA year ago
Just a moment…
★★★★·Kolkata·3.4
01
or just type it: “around the 20th, three nights”
02
03
Hotel O Apan, a 4‑star retreat in Kolkata, offers air‑conditioned rooms with private bathrooms, work desks, free WiFi, TV, wardrobe, and tiled floors. Guests enjoy a lounge, lift, 24‑hour front desk, shared kitchen, daily housekeeping, family rooms, room service, and luggage storage. Located 21 km from Netaji Subhash Chandra Bose International Airport, it sits near Sai Baba Mandir, providing convenient access to cultural sites and business districts.
04
05
06
How guests rate the property, aspect by aspect.
The hotel was uncomfortable, the room wasn’t cleaned, hygiene was terrible, and there were extra charges. I was billed an additional 1500 and the staff refused to refund that amount.
Umar·A year ago
They failed to give me a correct hotel phone number; the number they provided was wrong and they didn’t answer my calls.
Chaubey·2 years ago
Everything was awful; nothing was good.
Kumar·2 years ago
They added an extra fee by claiming online bookings weren’t accepted, switched off the AC from the main reception switch and said the ACs were only for nighttime use, forced me to check out early, and when I pointed out that the booking platform listed an 11 am check‑out they said the property could do whatever it wanted—an awful experience that makes me think the rest of the reviews are fabricated.
Sayan·2 years ago
The hotel was excellent to stay at—calm, pleasant atmosphere, courteous staff, and room service was also nice. Thanks.
Siya·2 years ago