The hotel's proximity to the Palenque site was unbeatable
The restaurant served good food
The complete absence of music and noise made it the perfect place to unwind and relax
The room was clean and nice
Distilled by Parley from the 100 most recent of 469 verified guest reviews
The room was clean and nice
— how guests describe the rooms
18 m² · 2 double beds · Sleeps 4
It has a garden view — the terrace is on the ground floor.
Beds 8/10 · 163 guests mention them
18 m² · 1 double bed · Sleeps 2
It has a garden view — the terrace is on the ground floor.
Beds 8/10 · 163 guests mention them
18 m² · 1 large double bed · Sleeps 2
It has a safety deposit box — the terrace is outside.
Beds 8/10 · 163 guests mention them
18 m² · 1 single bed · Sleeps 3
It has a garden view — the terrace is on the ground floor.
Beds 8/10 · 163 guests mention them
18 m² · 1 double bed · Sleeps 2
2 extra-large double beds · Sleeps 4
It has a garden view — the terrace sits outside.
Beds 8/10 · 156 guests mention them
113 m² · 1 single bed · Sleeps 7
It has a kitchen — the coffee machine is included.
Beds 8/10 · 163 guests mention them
“Far from deluxe. Rude staff. Dirty pool. All about tips, tips, tips...”
Pros: Beautiful jungle setting, well‑presented communal areas, a small resort. Cons: We paid for a deluxe room, yet it felt basic; no TV; the pool was dirty, full of dead insects, leaves, and had an odd colour—clearly not cleaned for a long time. Locals were allowed to use the pool, even though they weren’t staying there; one day we found a local family playing loud music, leaving rubbish, occupying all tables, and after we complained they became tense and gave us dirty looks—pool use should be limited to paying guests, and security is poor. Staff were attentive because they rely on tips; they even suggested a tip amount on the bill. One receptionist, Elisbeth, seemed surly and we sensed she was speaking about us in Spanish to coworkers, laughing at us; we complained about her. The single restaurant became tiresome after a few days; the food was average and overpriced, lacking variety for a resort. The resort sits in the middle of nowhere; aside from the ruins, there’s nothing else nearby. We chose this hotel because it advertised proximity to the ruins—only partially true: the entrance is close, but the ticket booth is 2 km down the road, requiring a 15‑minute walk in the heat to buy tickets, then a shared van with a return ticket to the temple; thus it’s not worth staying here if you’re only visiting the temple. We stayed for a weekend and felt bored—the place felt soulless.
There were many dangerous insects in the rooms.
“Wonderful, we will come back!”
It sits inside a natural reserve, and getting to Palenque Archaeological site is super easy—just a walk away. The restaurant is nice, the cabins are perfect, and the staff are very friendly. I’d highly recommend it for birdwatchers and anyone who wants to stay close to the Palenque site.
“regular”
There’s a lot of calm and it’s very quiet, but the power went out, there’s no backup generator, and we couldn’t sleep because of the heat.
“Excelente opción dentro del área natural protegida de Palenque”
The location and surroundings are great, and the restaurant is good, but there were cockroaches in the rooms.
“Far from deluxe. Rude staff. Dirty pool. All about tips, tips, tips...”
Pros: Beautiful jungle setting, well‑presented communal areas, a small resort. Cons: We paid for a deluxe room, yet it felt basic; no TV; the pool was dirty, full of dead insects, leaves, and had an odd colour—clearly not cleaned for a long time. Locals were allowed to use the pool, even though they weren’t staying there; one day we found a local family playing loud music, leaving rubbish, occupying all tables, and after we complained they became tense and gave us dirty looks—pool use should be limited to paying guests, and security is poor. Staff were attentive because they rely on tips; they even suggested a tip amount on the bill. One receptionist, Elisbeth, seemed surly and we sensed she was speaking about us in Spanish to coworkers, laughing at us; we complained about her. The single restaurant became tiresome after a few days; the food was average and overpriced, lacking variety for a resort. The resort sits in the middle of nowhere; aside from the ruins, there’s nothing else nearby. We chose this hotel because it advertised proximity to the ruins—only partially true: the entrance is close, but the ticket booth is 2 km down the road, requiring a 15‑minute walk in the heat to buy tickets, then a shared van with a return ticket to the temple; thus it’s not worth staying here if you’re only visiting the temple. We stayed for a weekend and felt bored—the place felt soulless.
“regular”
There’s a lot of calm and it’s very quiet, but the power went out, there’s no backup generator, and we couldn’t sleep because of the heat.
There were many dangerous insects in the rooms.
“Excelente opción dentro del área natural protegida de Palenque”
The location and surroundings are great, and the restaurant is good, but there were cockroaches in the rooms.
“Wonderful, we will come back!”
It sits inside a natural reserve, and getting to Palenque Archaeological site is super easy—just a walk away. The restaurant is nice, the cabins are perfect, and the staff are very friendly. I’d highly recommend it for birdwatchers and anyone who wants to stay close to the Palenque site.
