★★★★·Kusatsu·8.4
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or just type it: “around the 20th, three nights”
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The Konoha hotel in Kusatsu offers spacious rooms with air-conditioning, tatami floors, and modern amenities, including refrigerators, TVs, and free WiFi. The hotel features a spa, sauna, and steam room, as well as a tranquil garden and child-friendly buffet. A Japanese restaurant and bar are on site, serving a buffet breakfast. Located near Jigokudani Monkey Park and Mt. Kusatsu Shirane, it offers free parking.
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How guests rate the property, aspect by aspect.
The restaurant staff were very kind and made a good impression. However, the timing for meals was inflexible and decided unilaterally; I would have liked to be informed in advance if it depended on check‑in order. The hot spring seemed to have a malfunction, and the water felt completely different from my last visit.
Toyoko·A week ago
The staff’s service and the courtyard’s ambience were wonderful. I felt the food quality had improved compared to my previous stay. The private open‑air bath required maintenance.
Kyoko·A month ago
The dinner was very tasty. I wished the time limit had been longer so I could have enjoyed the dinner a bit more slowly.
Junpei·A month ago
The hot spring was exceptionally good, but both dinner and breakfast fell short of expectations. The all‑you‑can‑drink option works for those who drink alcohol, but as a non‑drinker I wasn’t satisfied with the meals.
Tadayuki·3 months ago
Very misleading marketing on BOOKING , etc. As well as on here. Yes, traditional Japanese hotel BUT there is nothing 4 star about this. Run down, worn small rooms , really worn down NOTHING like the photos used online. There is inside the SAME Building another hotel that is closer to the photos. The breakfast was SAD, we went to a restaurant instead. When you explain to the staff, ofocurse it’s the nice Japanese courteousness, with zero actual action. Anyway, disappointment for 38,000 yen. Very misleading marketing on BOOKING , etc. As well as on here. Yes, traditional Japanese hotel BUT there is nothing 4 star about this. Run down, worn small rooms , really worn down NOTHING like the photos used online. There is inside the SAME Building another hotel that is closer to the photos. The breakfast was SAD, we went to a restaurant instead. When you explain to the staff, ofocurse it’s the nice Japanese courteousness, with zero actual action. Anyway, disappointment for 38,000 yen
Jens·3 months ago