El Rey Court

“This is a charming gem of a modern motel that doesn’t live up to its promise.”

Breakfast at La Reina was hit or miss; when we finally received our dishes it was acceptable, but with only two staff members trying to serve too many guests the overall experience suffered. The room, charming in a “boho” style, was spoiled by broken lighting in the walk‑in closet, dim lighting in the kitchenette, and a tub/shower combo that was unsafe to stand in. The front desk staff ranged from very friendly to indifferent, leaving me conflicted. On the first night we requested housekeeping and it was delivered as expected. The next day we asked again, but the room was left exactly as we had left it, without any service. When we asked, they apologized and provided new towels.

Ted·3 weeks ago

The property is very old and dated as anticipated, but the bathroom could use basic repairs like fresh paint. I still liked it; the bed was comfortable, the hosts were lovely, and it was a short walk to a great restaurant and bar.

Rhoda·3 weeks ago

“THE BEST.”

EL Rey is a magical motor lodge that has been thoughtfully restored and curated for maximum enjoyment. EVERYTHING.

Emily·3 weeks ago

“Such a cute stay”

The vibe was great. No negatives.

Kasey·4 weeks ago

“Vibes were high but the maintenance and management of facilities was lacking.”

Very cute and hip vibe, the amenities of the bar and pool were very nice. The atmosphere really lived up to my expectations and more and I really enjoyed this aspect of the stay. The other amenities like the spa and sauna seemed pretty old and run down and our room was really quite uncomfortable for the price. Nothing was updated and felt like a motel level experience. The worst part was the old air conditioning unit in the room. It was so loud it made it very difficult to sleep. Less than expected for a nicer “cool” hotel. I also found the front desk not very accommodating. While the employees were incredibly nice, and very welcoming, they didn’t seem well trained in hospitality. We mentioned far in advance we’d be arriving early and we requested an early check in. We were told to call the day of arrival to see whether the early check in would be possible. All totally fine. But when we arrived and called the desk really had no information about whether early check in was possible. When we arrived in person we asked again and they said that it depended on when room service would get to the room to clean it as they were currently making rounds. I asked for an estimate of how long it may take. They said they had no idea and couldnt give an estimate. I asked “ballpark number, are you thinking it will be minutes or more like hours. They could not even make the slightest guess even though I found out later they have the ability to call room service. It seems like they could have asked room service to check on our room specifically but no attempt was made until we had been hanging out in the lobby for hours already and I went to check with the desk again. If I had known the staff would make no attempt to actually do anything to accommodate an early check in, I wouldn’t have even bothered asking them so much it just seemed very odd. Again the staff could not be nicer, they just seemed inexperienced and to be frank a little helpless. I understand a bit of an exchange of comfort/typical accommodation for unique atmosphere and experience. But in this case it just felt a bit unprofessional

Camille·A month ago