Vienna·8.2
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or just type it — “around the 20th, three nights”
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grätzlhotel Serviten in Vienna offers air‑conditioned rooms with kitchenettes, private entrances, and city views. Guests enjoy a terrace, outdoor seating, and express check‑in/out. Located less than 1 km from the Sigmund Freud Museum and 20 km from Vienna Airport, it is near Musikverein, Schönbrunn Palace, and lakeside activities. Highly rated for comfort and convenience.
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How guests rate the property, aspect by aspect.
The location is good, the bed is very comfortable, the room is spacious, and check‑in was perfect! However, it wasn’t entirely clean, there was mold on some floor tiles in the shower, the kitchen should have a towel ready, and even though check‑in is contactless, a brief interaction would have been nice.
Frank·3 days ago
The location was fine and the room was decent, though the steps were a bit of a hazard at night; overall it was a nice setup with all the basics. The key system was a big issue, especially when checking out – you needed two people to make sure everything was handled, with one holding the outer door while the other left the key on the counter and closed the room door; the lockbox should accept the key on departure. The bed and pillows were okay, but my wife said the pillows were too thin and soft. We expected the towel change and cleaning on day three, but it didn’t happen until day five.
Roderick·A week ago
The décor is modern and there’s a unique touch with the passage to the terrace; the shower has probably overflowed more often, as the floor there lifts up and creates a tripping hazard.
Klaus·3 weeks ago
The place was spot‑on for our quick city trip; the apartment looked gorgeous and had everything we needed, plus it’s very well connected. I’d definitely stay here again! The downside was the terrace, which was pretty dirty and unusable.
Jessie·A month ago
The spot is great—super quiet and the kitchen is top notch. The downside? The construction area feels cramped, there's barely any seating, and the outdoor space looks a bit neglected.
Felicitas·A month ago