The staff is very friendly and the location is excellent. The service itself isn’t good.
Mohammad3 days ago
Just a moment…
Istanbul·8.6
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or just type it — “around the 20th, three nights”
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Located in Istanbul’s historic center, The Port Palace Hotel sits within 800 m of Galata Tower and a short walk to Spice Bazaar, Istiklal Street, and Taksim Square. Rooms combine parquet floors, air‑conditioning, private bathrooms, work desks, tea/coffee makers, and flat‑screen TVs. Guests enjoy an on‑site restaurant, free Wi‑Fi, 24‑hour reception, family rooms, and secure parking. Nearby attractions include Topkapi Palace and Hagia Sophia.
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How guests rate the property, aspect by aspect.
The staff is very friendly and the location is excellent. The service itself isn’t good.
Mohammad·3 days ago
The steps are a lot more tiring because there’s no elevator. The steps are more.
Shukur·2 weeks ago
Friendly staff, good price, good location, large rooms, free shower gel and shampoo. The room was old, the reception was hard to find, the duvet was poor, no room cleaning during the five nights, the gas station and street were noisy, and the shower drain leaked poorly.
Woei·A month ago
The staff were friendly and helpful, they carried suitcases and arranged a taxi to and from the airport. The room was above the restaurant, voices and cars on the street were very loud at night, windows had no soundproofing even when shut; I couldn't rest, the bedding wasn’t clean, and the shower was dirty.
Alexandra·A month ago
The staff were good, but the toilet was very smelly and you should ask them to clean the room or otherwise it isn’t done.
Imane·A month ago