The towels were old and torn, noise and music from other guests weren't controlled, there was no service at night or in the early morning, and there was no one even to report the noise at late hours.
Carvajal3 weeks ago
Just a moment…
★★★★·San Agustín·9.3
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or just type it — “around the 20th, three nights”
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Ceiba by Masaya Collection in San Agustín offers spacious family rooms with private bathrooms, terraces, and balconies overlooking gardens or mountains. Guests enjoy a spa, sun terrace, lush garden, outdoor fireplace, free Wi‑Fi, a restaurant, bar, and games room. The hotel’s prime location, 29 km from Pitalito Airport, provides easy access to hiking, cycling, and scenic views.
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How guests rate the property, aspect by aspect.
The towels were old and torn, noise and music from other guests weren't controlled, there was no service at night or in the early morning, and there was no one even to report the noise at late hours.
Carvajal·3 weeks ago
The view is wonderful along with the gardens; the houses overlooking the Magdalena River canyon with their terraces are memorable, yet it's very, very strange for a hotel of this type not to have white wine.
Maria·A month ago
The location.
Schneiter·A month ago
The room layout was great, the breakfasts were super tasty and varied, and the showers had plenty of hot water. I wish there were a pool or a place to relax or do activities; only the lookout and the ping‑pong or billiard tables exist, no longer hiking trails or a waterfall.
Silvia·A month ago
Breakfast was full and varied. The bar and restaurant close early.
Martha·A month ago