Porridge at breakfast and a cozy room were highlights, but the reception desk workers should lift their computers higher because they’re crouching or kneeling, which isn’t healthy.
David4 days ago
Just a moment…
★★·Hazard·7.1
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or just type it — “around the 20th, three nights”
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The Holiday Inn Express and Suites Hazard by IHG in Hazard features family rooms with air-conditioning, private bathrooms, and free WiFi, including work desks, TVs, and complimentary toiletries. Amenities include a fitness centre, indoor pool, hot tub, and business area. The hotel offers a 24-hour front desk, lift, and daily breakfast, with excellent service support and a convenient location near Tri-State Airport.
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How guests rate the property, aspect by aspect.
Porridge at breakfast and a cozy room were highlights, but the reception desk workers should lift their computers higher because they’re crouching or kneeling, which isn’t healthy.
David·4 days ago
The breakfast was standard for a hotel, with excellent coffee and a few flavored creamers available. I had three prepaid rooms, but the hotel didn’t receive payment for two of them until a long back‑and‑forth conversation that lasted almost an hour, plus a 15‑minute chat with the desk clerk; meanwhile only one room was cleaned and we had to wait for the other two, with one not ready until 7:30 pm after we arrived at 4 pm. I wasn’t the only guest experiencing this; another man was also on the phone about his reservation at the same time. After this ordeal, I’m unsure if I’ll stay here again.
Cheryl·3 weeks ago
The staff were extremely friendly and nice, the location was fantastic, and everyone there felt like family and friends.
Wilma·A month ago
The place is friendly, neat, and welcoming, with awesome breakfast and coffee, and the staff were very accommodating and helpful—highly recommend it to anyone!
Wilma·A month ago
Breakfast was tasty and the coffee was superb. I stayed in room 421 and it turned out to be a non‑smoking room that still carried a strong, old tobacco smell—something I can't get rid of, even though I don't smoke.
Brian·A month ago