The staff were super friendly and helpful
The location is absolutely amazing
The breakfast was amazing
Everything was really clean and comfy
Distilled by Parley from the 100 most recent of 216 verified guest reviews
50 m² · 1 king bed and 3 twin beds · Sleeps 3
This Double Room Superior with Bathtub has a garden view and sleeps 3 guests. The private bathroom is equipped with a bathtub, hairdryer, bathrobe, and free toiletries. The room features air conditioning, a flat-screen TV with cable and satellite channels, a minibar, and a telephone, as well as a wardrobe and clothes rack. An extra bed and a crib are available.
27 m² · 1 king bed and 1 twin bed · Sleeps 2
It has a bathtub or shower — a tea and coffee maker.
27 m² · 1 king bed · Sleeps 2
It has a balcony — outdoor furniture.
Beds 9.5/10 · 45 guests mention them
100 m² · 1 king bed and 1 twin bed · Sleeps 4
The only room that sleeps 4 — sofa and pool view.
Beds 9.5/10 · 45 guests mention them
30 m² · 1 king bed · Sleeps 2
It has a private bathroom with a bath — a tea and coffee maker.
Beds 9.5/10 · 45 guests mention them
120 m² · 1 king bed · Sleeps 2 · Suite
The largest room here — balcony and sofa.
Beds 9.5/10 · 45 guests mention them
32 m² · 1 king bed, 1 queen bed and 2 twin beds · Sleeps 3
It has a bathtub or shower — a tea and coffee maker.
90 m² · Sleeps 8
The Villa with Garden View opens onto a garden outlook and includes a private entrance. It provides four bedrooms with five beds, a crib, an air‑conditioned interior, a minibar, a flat‑screen TV with cable channels and chocolate for guests. Four private bathrooms each contain a shower and a hairdryer.
“Atendimento primoroso”
The hotel is gorgeous and very well maintained, but what we loved most was how the staff treated us – simply amazing. Because of the rain, the pool was closed, but it was raining heavily and we understood.
“Bom hotel, mas que não condiz com o preço que cobram e a experiência que entregam.”
The hotel sits just a few meters from Capivari and the front desk was friendly, but the steep hills make getting in and out a struggle, especially for older guests or those with limited mobility. Finding your way around is tough because there’s no map in the rooms or in the directory, and some staff couldn’t give directions. The breakfast was mediocre for a 5‑star price point: the buffet was narrow, and a single cook had to prepare hot items like eggs and tapioca, which could take over 30 minutes. Small extra fees were added for items taken from the minibar or coffee; I had to pay an extra 10% for my own coffee, soda, and water.
“Sensacional”
Everything was perfect, but the service left something to be desired.
“Maravilhoso”
Cozy bed sheets. No fireplace.
“Um hotel no estado da arte”
Everything was spotless and organized, and the artwork throughout the property added a nice touch.
“Atendimento primoroso”
The hotel is gorgeous and very well maintained, but what we loved most was how the staff treated us – simply amazing. Because of the rain, the pool was closed, but it was raining heavily and we understood.
“Maravilhoso”
Cozy bed sheets. No fireplace.
“Bom hotel, mas que não condiz com o preço que cobram e a experiência que entregam.”
The hotel sits just a few meters from Capivari and the front desk was friendly, but the steep hills make getting in and out a struggle, especially for older guests or those with limited mobility. Finding your way around is tough because there’s no map in the rooms or in the directory, and some staff couldn’t give directions. The breakfast was mediocre for a 5‑star price point: the buffet was narrow, and a single cook had to prepare hot items like eggs and tapioca, which could take over 30 minutes. Small extra fees were added for items taken from the minibar or coffee; I had to pay an extra 10% for my own coffee, soda, and water.
“Um hotel no estado da arte”
Everything was spotless and organized, and the artwork throughout the property added a nice touch.
“Sensacional”
Everything was perfect, but the service left something to be desired.
