“The hotel was clean and the check-in and out was efficient and friendly.”
The room was spotless, but the restaurant staff and food were disappointing: the Chinese dishes were the worst I’ve ever had, with huge dough balls that felt like 1970s fare. We arrived late, so we had to take out from the hotel’s restaurant, yet no utensils or plates were given, and a young woman blamed the kitchen staff for the oversight, which was not helpful or acceptable customer service.
Margaret3 weeks ago