“Terrible”
I arrived around 12 a.m. with my daughter and her friend. When I went to the bathroom, the door wouldn’t open and was broken. I had to be let out by overnight staff. Thank goodness I was with someone; otherwise I would have been stuck inside because I didn’t have my phone or anything else. This happened twice because I fell into the door and it closed again. I had to be let out a second time. Very unsafe and inconvenient. The first time the apology was barely met; the girl barely said anything. Had it not been so late, I would have really left.
Laura2 months ago