The service was poor.
Mohammad3 weeks ago
Just a moment…
★★★★·Sarajevo·8.6
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or just type it — “around the 20th, three nights”
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Located in Ilidža, the 100-year-old Austro-Hungarian villa, Heritage Hotel Krone, is a boutique hotel offering Halal-certified accommodations. This family-friendly hotel features a restaurant, spa centre, free WiFi, and on-site parking. Rooms are air-conditioned with flat-screen TVs, minibars, and private bathrooms. The Cordoba Restaurant serves international delicacies, and the Spa Aqua S is inspired by old Roman bath houses.
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How guests rate the property, aspect by aspect.
The service was poor.
Mohammad·3 weeks ago
The staff were very friendly, especially Jasmine who was a great help. Everything else was fine.
Ikhlas·3 weeks ago
The room and bathroom were spacious, and the receptionist was polite. However, the shower had a lot of black mold, the towels were damp, the pillows were old and deformed, which doesn’t suit a four‑star hotel. There’s no alcohol in the hotel, which isn’t the most important thing but guests should know before booking; after a long trip a beer can be nice. The breakfast could also be more varied.
Ingrid·3 weeks ago
The rooms were immaculate, elegant, and beautiful. The breakfast was tasty and the staff were kind. The beds were especially comfortable.
Imre·3 weeks ago
The location was good. The carpet was too old and needs to be replaced.
Ajwad·3 weeks ago