“Desastre”
I arrived on the day of the reservation and found the place closed. They never informed me and sent me to a different location that wasn’t what I had seen.
VaninaA month ago
Just a moment…
★★★·Cartagena·8.2
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or just type it: “around the 20th, three nights”
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27 m² · 1 twin bed
17 m² · 1 twin bed
22 m² · 1 twin bed
1 queen bed
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Casa Helena Getsemaní, a boutique hotel in Cartagena’s Getsemaní quarter, offers rooms with balconies, private bathrooms, and garden views. Guests enjoy a rooftop pool, gardens, and music. The 24‑hour concierge and free Wi‑Fi enhance comfort. Breakfast features local specialties, vegetarian and vegan options. Located 6 km from the airport, a 16‑minute walk to Marbella Beach, near San Felipe de Barajas Castle.
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How guests rate the property, aspect by aspect.
I arrived on the day of the reservation and found the place closed. They never informed me and sent me to a different location that wasn’t what I had seen.
Vanina·A month ago
The location was good and the place was clean, but every night the rooftop throws a party with loud noise and unregulated outsiders coming in and out, making it hard to rest.
Jose·2 months ago
My time at Casa Elena was fantastic from the start – the moment I walked in I felt welcomed. Silvia, the owner, checked in on me constantly, and the front‑desk crew – Kayleen, Keilin, Veronica and Rafael – along with the kitchen guy Brayan, were all super friendly and helpful. I was comfortable the whole stay and would definitely book again, thanks for making it such a pleasant visit! ❤️
Zahily·2 months ago
The spot is right where you want to be, but the room itself left a lot to be desired – paint was peeling and bits were actually falling onto the bed. It was a bit unsettling to see the walls giving way while trying to relax. The location saved it, though.
Andrea·2 months ago
The place is central and Silvia’s attention, plus the restaurant team’s service, made the meals enjoyable and the shows fun. However, the reception staff need serious improvement – they mixed men and women in shared rooms despite other beds being free, and made me wait outside in the heat with my backpack for about fifteen minutes around 9:30 pm. Even though I’d prepaid, they tried to push me into a second‑floor bunk because the lower one was “reserved”.
Angelina·2 months ago